Testimonials

 

"We loved working with Sue and Morena when we were house-hunting. They always respond quickly, and are friendly and professional. We knew we would make the right decision thanks to their deep knowledge of risks. They even talked us out of a couple of properties that wouldn't have been right for us, it's great to know your agent is interested in your needs more than their commission. We love our home - thank you Sue and Morena!"

Robyn O

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“Searching for a house with Sue was enjoyable and stress free. Her enthusiastic engagement of the process and her hard work helped us find our dream house. Sue was never pushy and we knew that our best interests were her priority. Without hesitation we recommend Sue to anyone looking for a real estate agent.”

Kelly Ouimet and Jude Welch

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We learned about Sue from two friends whom we think very highly of. Two people who are very well-regarded in the community. Both had impressive stories of Sue’s dedication and kindness.

From our first meeting, we knew we had the right broker. Sue came to our home for an initial meet and greet and meticulously determined our needs and interests, and our limitations. From there she maintained an intimate understanding of us, only adding to it as we got to know each other better during many many house visits.

During the long search -at a horrendous time in the market- Sue and her partner Morena worked for us tirelessly, aggressively, never pushing us past our comfort level, always available and eager. Sue’s ridiculously knowledgable about all aspects of her job from the ground up, she’s a passionate, committed advocate. and funny and thoughtful at just the right times, making a stressful time much easier to bear.

Finally, we found the house we wanted during a visit with all our four kids! We and one other couple made an offer on the house immediately, and negotiations began that night as we were all having dinner. It was an absolute nail-biter, Sue called with updates several times during the 2 hours of negotiations.

Somehow Sue learned that the home owner was a friend of a friend of mine. Sue worked that tenuous connection -talking us up- to the point where the home owners ended up gladly giving us the house, even though the other couple’s offer was slightly higher. I will never forget that finesse.

We’re in our dream house now, thanks to Sue, and I can honestly say that I call her a friend. We stay in touch and she’s surprised us with a number of very generous follow-up gestures.

I can’t recommend Sue highly enough.

Dave Cooper, Artist

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With one piece of paper, my much-pregnant wife and I were left scrambling to figure out our future.

An eviction notice? How can that be? We were, for all intents and purposes, the perfect tenants—never missed or late with rent payments and we never received any complaints from neighbours or our landlord. But despite that, we found ourselves with 60 days to find a new home.

Hayley and I had lived the nomad-type life for years. As a former journalist, my career took us all over Ontario, so renting fit our lifestyle. We knew it wasn’t a permanent solution, however, and had been saving up over the past three years for a down payment.

So, although it was forced upon us, the timing couldn’t have been more fitting to leap into homeownership.

We, like most millennials, didn’t know where to start. With so many steps to consider – banks, lawyers, inspections – we knew we couldn’t do it alone and, after seeking recommendations from friends and family, chose a REALTOR® to help us get started.

It was a perfect match. Our REALTOR® understood our time restraints and considered the needs of our growing family. More importantly, we had the reassurance of a trusted professional on our side who was able to keep our emotions in check.

We visited dozens of open houses, scheduled even more showings, yet nothing felt quite right. Were we being too picky? Could we afford to wait to put in an offer? What if the perfect house didn’t pop up?

I remember the exact moment I felt confident our REALTOR® was just as invested in finding a home for us as we were. We had finally submitted an offer on a house we thought was the perfect fit. We went to bed feeling good about our higher-than-expected offer, but woke up to devastating news. With four weeks to go until we needed to be out of our apartment, our offer had been declined. That’s when our REALTOR® called me, knowing we’d be left feeling defeated.

“Do not worry, guys. I have my whole team looking out for you and we will get you into a home.”

Those words stuck. I felt reassured and reenergized to get back into the game. This woman, who I had only known for a few months, was so devoted to us, we often found ourselves asking the question, “What’s the catch?”

Low and behold, several days after our rejection, a house in the neighbourhood we dreamed of living in became available. It was perfect; it was everything we could have hoped for in a starter home. The caveats being it was slightly over our budget, the sellers weren’t using a real estate agent, they didn’t want to deal with anyone who was using an agent and the market was hot.

Our REALTOR® was un-phased and told us, “Leave it to me.” Next thing we know; we’re doing a whirlwind tour of the home just hours after seeing the listing. We’re the first ones in and tell the homeowners to expect an offer that night. Our REALTOR® and her team made Hayley and I feel we were top priority. They advised us how much to offer, how to expedite the process and what to ask for without scaring the sellers.

By the end of the week, we got word we were about to become homeowners. It was the greatest relief and feeling of accomplishment I think I’ve ever felt (other than not passing out at the altar and finding out I was going to be a dad).

I know for sure we would still be renting and left feeling stuck in the game of life if we had tried to do this all on our own.

Because of this experience, our REALTOR® now has a client for life.

Hayley & Matt

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"Dear Susan

After much searching and many interviews, we opted for your services as our real estate agents based on many points. And now that our house is sold, we are very happy with our decision - as you came through in every aspect!

As seniors moving out of a home we've owned for 50 years, we relied on your guidance, knowledge, and support through every step of the process.

The extra help and advice did not go unnoticed, as you always had a contact to share, and willing to help with anything - and we sure had a list! Your hand holding was very appreciated.

Your experience was extremely beneficial when selling day came, and we are lucky you were there to steer us accurately and confidently.

We would have no second thoughts referring any friends or family to your services, as we are very satisfied with your abilities, and how you lead us through this stressful process.

Thank you so much for caring."

Frances & George

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“Laurie and I would like to thank you all very much for helping us to sell our house. Truly amazing to watch you all and to see not only the hard work you put in to get this done but the professional manner in which it was done. It has been a true pleasure working with you.”

Dave

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“We could not have done it without you Sue. We feel very fortunate to have had you as our first Agent. We will be giving you a call to help on our next house, and I will be throwing your name (with a high recommendation) at anyone I know who's planning to purchase a house.”

Eric & Sophie

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“We want to thank you and your team for your great work in selling the above-noted property. As you noted, this was the third property you have handled for us and, as with the two previous sales, we were stunned at the speed and ease with which you sold this house.”

"Your advice and guidance were invaluable and, in the beginning, we could not have imagined that we would have had multiple offers above our asking price in just a matter of days. Your expertise in setting the asking price and marketing the property was essential to our success. It was a long and difficult process we had to navigate emptying the house and preparing it for the market and you made the whole process easier. We also enjoyed the bidding process sitting with your manager and speaking with him as the offers came in. Everyone working in your brokerage was efficient and pleasant and we never felt any pressure to change our expectations."

"We have no hesitation in recommending your services to anyone and would gladly serve as a reference should you require it."

Yours truly,

Elizabeth & Paul

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